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Why listening is the real test of leadership

In this edition of This Matters, Bill Britt explores how leaders who stop listening to dissent risk losing touch with reality—and the truth itself.

Why listening is the real test of leadership
This Matters with Bill Britt

When leaders stop listening to dissent, they lose connection to reality, weaken decisions and accelerate their own decline. Power doesn’t collapse when it’s challenged. It collapses when it stops listening.

In this edition of “This Matters,” Bill Britt examines a growing problem in American politics, from Washington to Montgomery: leaders surrounding themselves with agreement instead of accountability.

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